SEO Case Study: Hotels in Siem Reap Cambodia

boutique hotel cambodia

Blog last updated on July  2019

We are continuing our SEO case study series (previous ones were about  luxury spas and restaurants)  with an analysis of the hospitality business in Siem Reap. This blog was updated in December 2021 almost 2 years into the covid-19 pandemic.

BRIEF MARKET SITUATION ANALYSIS

Siem Reap  has witnessed a explosion in the numbers of hotels in the past 20 years alternating periods of undersupply and oversupply. In 2002, only 47 hotels were registered (guesthouses not included) which at the time was not enough to accommodate the growing numbers of tourists visiting the temples of Angkor.

Fast-track to 2012, this year saw a  ”siem reap boutique hotel fever ” and the next few years  saw more constructions  leading to an oversupply and to a drop in the daily rates.

At the same time, long time established luxury hotels  like the Raffles and Amansara were faced with more  competition. Accommodations geared towards backpackers expanded as well with both private rooms and dorms.

In 2019, you could find all types of accommodations  in Siem Reap: small villa hotels, boutique hotels, container hotels, capsule hotels, private bungalows or villa, luxury tents with a price ranging  from  USD 2  in a dorm to several thousand  dollars per night in the most luxurious hotels.

In  July 2019,  hotels  are still being built but many are closing down. At the same time, the tourism is down in temple city   and this trend is expecting to continue all through the the year. At the time of writing, 728 properties were listed on Booking , 768 on Expedia, where as 3027 are available on Agoda. Many hotels are also listed on AirBnB….

Looking at the same platforms in december 2021, we found only 273 properties on Booking, 724 on Agoda which shows partially the impact of covid-19, the real number being likely lower.

 

SEO VS SOCIAL MEDIA

 

You are probably using social media like facebook, instagram or twitter to  keep your audience up to date with images and videos. You are likely to be satisfied with the many likes you have but is your social media bring you new bookinks every month.

People seeing the posts are most likely not looking to book a boutique hotel in siem reap for their holidays.

When people go on search engines like Google and are type booking boutique hotel in siem reap there is actually a search intent and they will visit only teh webpages which are on the page of results. This is where SEO works and give you visibility on many keywords on the first page of Google.

 

 

 

 

 

 

SEO Case Study: Restaurants in Siem Reap Cambodia

khmer restaurant siem reap

Article  last updated on August 2019

 

BRIEF OVERVIEW OF THE INDUSTRY

 

With almost 1000 restaurants listed on Trip Advisor, Siem Reap is becoming a popular food destination in South East Asia with a broad range of cuisine for all budgets. You can find Khmer, Thai, Indian,Chinese, Korean,Japanese but also French, Mexican, Italian,Turkish and Greek restaurants.

With so many restaurants, visitors have a hard time making a selection especially as most do not stay very long (3 nights in average). To make the search even more difficult, businesses are often relocating due to soaring renting prices and from time to time , some are closing down their operation.

 

 

GOOGLE OR TRIP ADVISOR ?

 

Instinctively, many visitors  are turning to Google Search and Google Map to find the best places to eat in Siem Reap. Trip advisor listing and  local web directories are dominating the top search results  like “restaurant siem reap” or “best restaurant siem reap”.

 

The online marketing strategy of the food businesses  in Siem Reap is quite different than the one of the   luxury spas : restaurant owners especially at their early stage of operation, are relying heavily on Trip Advisor to bring customers, either by using a free or a paid listing. As far as free listing concerned,  being on the first page  1 is clearly an competitive advantage, but the most difficult is to keep your ranking as competitors will not have any problem writing negative reviews to put you down. Although not all restaurants have a website, they do not take advantage of what SEO can bring to the table (no pun intended)…

 

We found out that  few restaurants (3) used Google Ads pay-per-click campaigns to drive traffic to their website which is much lower in percentage than luxury spas. Consequently the Cost-per-click (CPC) for many keywords is under USD 0.5.

 

SEO audit conducted on several websites  showed that many websites are not SEO friendly and unless they pay for ads they are not visible on a search done with search engines.

If the restaurant is famous, some traffic will come to the  website because potential customers are typing the restaurant’s name on Google but if the site is not optimized organic traffic will be non existant.

 

Many opportunities exist for restaurants in Siem Reap to improve their website traffic. With a good SEO work, it is possible to outrank competitors and even Trip Advisor. It is also a more sustainable approach that paid ads on Google . Because they work in different ways, SEO can be complimentary to a free or paid listing  on Trip advisor.

 

 

changkran khmer fine dining siem reap

Changkran Khmer restaurant, enjoy fine dining Khmer cuisine in a traditional wooden house away from the crowded city center

 

 

HOW DOES THIS PAGE RANK ON GOOGLE? (mobile search, google.com.kh)

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siem reap fine dining
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gastronomic restaurant siem reap
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best restaurant trip advisor siem reap
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khmer fine dining

 

What is Website Traffic ?

web site tarrfic cambodia

Website traffic is a pretty general term in online marketing  and refers to the number of users visiting a website. It is measured daily (or monthly)  by the number of unique visitors and number of pages view.

Google Analytics is the tool of choice which will give you many insights about the visitors to your website and classify web traffic  in several categories as we explain below

website traffic in cambodia

Traffic to your website will depend on your SEO  and overall marketing strategy and can vary greatly even from businesses in the same industry in the same physical location.

 

 

Direct traffic

This traffic is acquired by users typing directly your website url into their internet browser. It is usually is not very important for most site.

 

Referral traffic

Referral traffic refers to traffic coming from another website linking your content (it can be a specific page or your homepage). Google Analytics includes in referral traffic the one which is coming to other search engines such as Yahoo, Bing, DuckDuckGo, Qwant and others….

 

Organic traffic

Organic traffic is very important as it is coming from users  looking for specific keywords on a search engine. This  type of traffic is probably the most relevant is more likely  to convert into sales as it is done with an intent. SEO or Search Engine Optimization is  key to improve this category of traffic and it  always start by a in-depth SEO audit.

 

Social traffic

As indicated it is traffic coming from social networks such as Facebook or Instagram. It is an important source of traffic but it  might not convert as many sales as the organic traffic.